PRODUCT SUPPORT & PROTECTION
Exceed Expectations of the Connected Customer Experience
GET THERE FIRST
ADAPT AS YOU GO
We keep good company.
One partner from beginning to end.
Improve service with a broader picture of what your customers want and need. Assurant’s visibility across the entire customer lifecycle and our commitment to research means we deliver more customer insight than any partner in the industry.
Anticipate rather than react to customer needs, relying on our breadth of experience and unmatched understanding of consumers. This comprehensive know-how leads to innovations for our clients, and headaches for their competitors.
Rely on Assurant for complete underwriting support so you can focus on what you do best. Because we handle our underwriting in-house, we are flexible and adapt quickly to evolve and improve your program
Let Assurant navigate the regulatory landscape so you don’t have to. Working in many global markets, you can trust Assurant to help manage your risk, because our worldwide compliance expertise is second to none.
Provide maximum trade-in value and multi-faceted upgrade bundles, improving the customer experience and enhancing your brand. Assurant is known for bundling trade-in/upgrade and mobile device protection for carriers across North America, South America, Europe and Asia.
Optimize every channel with a dedicated support team that helps make your offers as effective as possible. From marketing teams that design support collateral to sales optimization processes designed to improve your sales margins and attach rates, we're your trusted advisor.
Ensure your star rating stays where it should be and gain market-leading Net Promoter Scores for your brand. Assurant’s customer care teams are trained to treat your customers just as you would – with energy, effectiveness and empathy.
Lower your expenses and gain additional revenue with a comprehensive repair and logistics solution. We have decades of experience and millions invested in facilities, people and technology. State-of-the-art centers make Assurant the repair and logistics partner that can support every aspect of your program.
Maximize the value of every mobile device you receive from your customers. If you make or sell mobile devices, Assurant’s pricing program ensures your customers receive the most value for their trade-ins and you receive top dollar for end-of-life devices.