Come-to-You Repair, Pocket Geek Home, Device Protection and CTIA Certification Highlight Significant Momentum for Franchisees
NEW YORK, Nov. 12, 2020 – – CPR Cell Phone Repair (CPR), the nation’s largest mobile repair franchise according to Franchise.com, recently has added several new services and customer experience-driven capabilities to one of the most comprehensive set of offerings in the industry.
Since its acquisition by Assurant Inc. (NYSE: AIZ), a leading global provider of solutions that support, protect and connect major consumer purchases, CPR has benefited from investments in resources and expertise.
Most recently, Assurant acquired Fixt, a leading provider of on-demand mobile device support and repair. As a result, CPR franchisees now provide come-to-you repair services through the Fixt platform, which enables consumers across the U.S. to schedule local, onsite repairs of mobile devices.
CPR franchisees also have added Pocket Geek Home to their offerings to provide consumers with unlimited tech support and hassle-free protection for all their smart home devices. For less than $1 per day, a household can get the support and protection they need to outsmart their smart home.
For those who purchase a pre-owned mobile device from CPR online or in-store, additional protection is now available on select devices that covers mechanical breakdown, accidental damage (including drops, spills or cracks) and unlimited repairs up to the purchase price of the device.
Additionally, CPR’s repair experts have earned yet another technical certification for meeting the highest standards for service quality and technical skill in repairing electronics. CTIA, the premier wireless industry association in the U.S., has awarded CPR technicians the Wireless Industry Service Excellence (WISE) certification for their ability to provide consumers with a consistently high-quality repair experience.
“Now more than ever it is important that consumers can rely on fast, dependable support and repair for all their electronics,” said Chris Jourdan, General Manager - CPR. “With Assurant’s continued investments, we are expanding our ability to provide customers with the best services and experience in the market.”
CPR Cell Phone Repair is one of the largest, fastest-growing mobile repair franchises in North America and operates over 850 locations internationally. As a pioneer and leader in the electronics repair industry, CPR offers same-day repair and refurbishing services for cell phones, laptops, gaming systems, digital music players, tablets, and other personal electronic devices. In 2020, CPR was named in Entrepreneur Magazine’s Franchise 500 for the fifth consecutive year. Founded in Orlando, Fla. in 1996, CPR is owned by Assurant, Inc. (NYSE: AIZ). For more information about CPR Cell Phone Repair, visit www.cellphonerepair.com.
Andy Mus Director, External Communications