New Financial Service Manager courses are designed to improve overall dealership production while elevating top F&I performers

NEW YORK, June 27, 2019 – Assurant Inc. (NYSE: AIZ), a global provider of housing and lifestyle solutions that support, protect and connect major consumer purchases, today announced its Assurant Resource Automotive business has expanded its career development program by launching new advanced training courses for experienced F&I employees.

Building on its long-standing Financial Service Manager (FSM) 101 class, Assurant is now offering FSM 202 as a next-level course that teaches leadership skills, sales and growth strategies, and best practices for creating better alignment within the dealership. Assurant also will begin offering an FSM 303 course in 2020 as a premier career enhancement track for F&I directors and above.

“Assurant saw a need in the industry to provide continuous improvement opportunities throughout a person’s F&I career in the dealership,” said Dave Worrall, senior director of global training and development in Assurant Global Automotive. “We believe in the merits of continuing education and created this advanced series to help dealers increase production and improve performance at all levels while retaining their best employees.” 

The three-day FSM 202 course will launch on July 16 at Assurant’s training facility in Chicago, with subsequent classes scheduled quarterly. Assurant also is making the course available onsite at dealerships. FSM 202 is only open to those who previously have completed Assurant’s FSM 101 course.

Attendees will gain a multifaceted knowledge of deal structures enabling them to better secure high-quality approvals that yield higher profits. They also will acquire a deeper understanding of compliance in order to reduce risk for the dealership, and best practices for aligning the F&I and sales teams to generate higher product penetrations and dollar per car, while shortening transaction time and improving the customer experience.

Other FSM 202 topics include advanced objection handling, conducting effective sales meetings, and evaluating credit and lender relations.

For more information about Assurant’s Performance Institute, please click here.

About Assurant
Assurant, Inc. is a leading global provider of housing and lifestyle solutions that support, protect and connect major consumer purchases. Anticipating the evolving needs of consumers, Assurant partners with the world’s leading brands to develop innovative products and services and to deliver an enhanced customer experience. A Fortune 500 company with a presence in 21 countries, Assurant offers mobile device solutions; extended service contracts; vehicle protection services; pre-funded funeral insurance; renters insurance and lender-placed homeowners insurance. The Assurant Foundation strengthens communities by supporting charitable partners that help protect where people live and can thrive, connect with local resources, inspire inclusion and prepare leaders of the future.

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Media Contact:
Andy Mus
Director, External Communication 
[email protected]