This dealer switched to The Mechanic 2.0 and put PVR in overdrive

*2019 YTD – October 2019, one dealer’s example only.

The Dealer's Challenge

Offering the right F&I product can be a real game changer for a car dealer and its customers.

That’s what one East Coast dealer group discovered when they began offering Assurant’s Mechanic 2.0 vehicle service contract. Most VSCs have limited options, which makes it harder to tailor the product to specific customers. And when options are limited, revenue potential is limited, too.

Assurant Resource Automotive’s Mechanic 2.0 VSC is different. Increased eligibility, mileage and deductible options mean this best-in-class product can be customized to more than 250 configurations.

Assurant's Solution

More flexibility created more opportunities for this dealer group to increase earnings and improve the customer experience. In the first year alone, the group increased PVR by 10%, saw a 9% increase in annual gross profit, and improved overall performance across all 12 of their brands. Luxury brand penetration and performance lift was particularly impressive. The increased range of deductible options helped improve attachment rates, with PVR increasing 12% year over year.

The expanded flexibility and deductible options of The Mechanic 2.0 allowed their FSMs to be more consultative in their approach with customers and provide more opportunities to meet their needs. The result? Better attachment. A better customer experience. And more value for customers.